REFUND POLICY
1. General Policy
At Aditya Scientific Technologies, we prioritize quality, precision, and customer satisfaction in every product and service we deliver. Our refund policy is designed to be fair and transparent, while also considering the technical nature of our offerings.
2. Eligibility for Refunds
Refunds may be issued under the following conditions:
- The product was received in a damaged or non-functional condition.
- The delivered product does not match the agreed specifications or purchase order.
- The order was cancelled before production, assembly, or shipment began.
3. Non-Refundable Items
Refunds will not be applicable in the following cases:
- Custom-built or configured panels, systems, or software.
- Products damaged due to incorrect installation or misuse.
- Any items returned after the defined return window (typically 7 days from delivery).
4. Return and Inspection
To initiate a refund request, customers must first contact our support team at . The product must be returned in original packaging and in unused condition unless reported as faulty. Our technical team will inspect the returned item before processing any refund.
5. Refund Method and Timeline
Approved refunds will be processed within 7–10 business days through the original method of payment or as per mutual agreement. The timeline may vary based on banking or payment gateway policies.
6. Contact for Support
For questions or to initiate a refund request, please contact our customer service team at admin@gmail.com.








